We hope that you will be totally satisfied with your order. If you are unhappy for whatever reason, we are happy to offer refunds on full price items within 14 days of receipt of your goods .
If you are exchanging your jeans for a different size please let us know by emailing us at email@example.com. We also ask that you cover the cost of returning them to us. Once we receive them, we will then post out your correctly sized jeans free of charge. We suggest you return your product using your domestic postal service on a standard shipping method, although we suggest you obtain a proof of postage and keep your paperwork until we have acknowledged receipt of your package. We cannot accept items that have distinct odours or signs of wear and tear. You can return the item to:
Carpe Omnia Lifestyle Returns,
We assess all returns on this basis and if your item fails this assessment it will be returned to you.
We offer refunds on all full price items. Any items purchased in sale or with a promotional code will be refunded via store credit on a e-gift card.